Legal Notice

Publisher / Editor :

SAS CHEFINOV
68, rue des lavoirs – 33700 Mérignac
[email protected]

Code Ape 4759B
SIRET 89782661600012
RCS Bordeaux B 897 826 616
Capital social 15000 EURO
TVA FR59897826616

Hosting :

Odoo


Liability limitation


Users are aware that the technical uncertainties inherent to the Internet network do not allow the publisher to guarantee uninterrupted operation of the website.​

The publisher will not be held responsible for any unavailability or malfunctions of the website, especially in the event of breakdown, maintenance, or updates.​

Similarly, the publisher cannot guarantee the use of the online service on all browsers, computer equipment, and software configurations.

The publisher implements state-of-the-art measures aimed at preventing any fraudulent access, retention, alteration, disruption, or modification of the website.

However, Users acknowledge that the publisher cannot be held responsible for damages resulting from :

  • data losses, damage, or accidental destruction of data or electronic messages exchanged between Users and chefinov.com;
  • a virus that could affect a User's computer or telecommunications equipment.

In general, the publisher cannot, under any circumstances, be held responsible for direct and/or indirect damages resulting from the use of this website or the inability to access this website.

Finally, the User agrees not to use the website for purposes including, but not limited to:

  • sending, transmitting by email, or in any other way, any unlawful or harmful content;
  • displaying or transmitting by email, any content that violates any patent, trademark, trade secret, intellectual property right, or any property and/or personality rights;​
  • displaying or transmitting by email, any content containing computer viruses or any other code, files or programs designated to interrupt, destroy or limit the functionality of chefinov.com
    collecting and storing personal data related to another or multiple other users.

Failure to do so may result in your civil and/or criminal liability being invoked.​


Intellectual property


The Website Chefinov.com, the domain name, logos that may appear, as well as all data, programs, databases, or trademarks contained on the Website, are protected by intellectual property rights.

Any total or partial reproduction of these elements, as well as any total or partial representation of these trademarks or domain names made, whether or not using elements from the website, without the prior express written authorization of ChefInov is prohibited and would constitute an infringement, subject to civil and/or criminal sanctions

NB : Article 6, I, 4° de la loi 2004-575 du 21 juin 2004 :
« The act of any person presenting to the website host(s) content or activity as being illicit with the intent of obtaining its removal or cessation of dissemination, while knowing this information to be inaccurate, is punishable by one year of imprisonment and a fine of 15,000 EUR. »


Personal data


The information submitted through this website is necessary to process your requests

Here is the English translation of the provided statement, which refers to data protection rights under the French law "Informatique et Libertés" n°78-17 of January 6, 1978, as amended: , 
"Pursuant to the 'Data Protection and Freedom of Information' law n°78-17 of January 6, 1978, as amended, you have the right to access and rectify data concerning you, as well as the right to object, for legitimate reasons, to the processing of such data and the right to set guidelines regarding the fate of your data after your death. You can exercise these rights by contacting (see contact informations below) any request must be accompanied by a copy, front and back, of an identity document."

SAS CHEFINOV
68, rue des lavoirs – 33700 Mérignac
[email protected]

Finally, you have the right to lodge a complaint with the CNIL. CNIL's website for this purpose: www.cnil.fr.


Collected Information


1) The information collected directly from you :

  • First and last name,
  • Mailing Address,
  • Date of birth,
  • Email address,
  • Phone number ,
  • The password for your account.

2) The information we collect from other sources :

  • Purchases made in stores and orders placed on the website are used to better understand your purchasing preferences and to send you personalized communications or offers. All the information we collect about you can be combined to create personalized communication.

These pieces of information are kept for 3 years by Chefinov.


The processing may have all or some of the following purposes


To carry out operations related to customer management regarding orders, deliveries, invoices, the loyalty program of the brand, customer relationship management, such as conducting satisfaction surveys, handling complaints, and after-sales service


To carry out operations related to prospecting :

  • The management of technical prospecting operations (including technical operations such as standardization, enrichment, and deduplication) ;
  • The selection of individuals to carry out loyalty, prospecting, survey, product testing, and promotion activities ;
  • The execution of solicitation operations;
  • The development of commercial statistics ;
  • The organization of contests, lotteries, or any promotional operation, excluding online gambling and games of chance, subject to approval by the Online Gambling Regulatory Authority;
  • The management of requests for access, rectification, and objection rights; the management of individuals' feedback on products, services, or content.


Opt-ins


Within the framework of the Website or mobile application, you may be offered to receive information and/or offers. No information of this nature will be sent to you without first seeking your positive consent by checking the corresponding acceptance box. You will have the option to revoke this permission at any time. This change will be processed promptly upon receipt of your request.


Website Registration


To facilitate your product bookings when using the website, we offer you the option to create a personal account. If you choose to take advantage of this opportunity, all the personal data you provide to us during the registration process will be stored in our customer database and will not need to be entered with each new order. They will automatically appear on the reservation.

Your email address will serve as the identifier for your account. During the registration process, you will be asked to create your own password. You must keep your identifier and password confidential at all times and not disclose them to third parties. You must adhere to all of our security instructions and recommendations. You will be held responsible for any misuse of your identifier and password, except in the case of loss or theft, provided that you inform us promptly at the address specified at the beginning of this document.



Conditions for Viewing Stock and Reserving a Product for In-Store Pickup


"This website uses geolocation and asks for your location to provide you with the most relevant information or to save you time during your searches, in order to determine the nearest store. This service is entirely optional. Your location is not shared without your permission and is done with the utmost respect for your privacy.


French law application


This document is governed and interpreted in accordance with French law and falls under the exclusive jurisdiction of French courts, specifically the Commercial Court of Bordeaux, for any substantive or summary proceedings.

If any provision of this text is found to be null, invalid, or legally ineffective, all other provisions shall remain in effect.


Secure Payment 

3D Secure for a Peaceful Payment Experience 

Satisfaction guaranted or your money back

14 days to change your mind 

Delivery in France 

Delivery available only in France Metropolitan